Direct Answer: Yes. Kangye can provide food-contact material test reports for the relevant models, covering FDA 21 CFR compliance, German LFGB requirements and EU Regulation (EC) 1935/2004. Reports are arranged through third-party laboratories and are issued per product model and per food-contact material list — for example the BPA-free stainless-steel trays of the KYS-315 dehydrator or the food...

Direct Answer: Yes. Kangye runs in-house custom mold and tooling development for new appliance designs under its OEM/ODM program. Every project starts with a Design for Manufacturing (DFM) review, then moves through mold design, tooling fabrication, pilot production and sample approval — with typical tooling cycles of 35-60 days depending on part complexity. Tooling costs are quoted per project ...

Direct Answer: Kangye ships samples via DHL but freight collect. Full export documentation provided for customs clearance. Customs Documentation Documents ProvidedCommercial invoice, packing list, COO, bill of lading/air waybill. Customs support available.ImportantSamples shipped as "goods for sample" with declared value matching fee. Import duties are buyer responsibility. Hot-Selling Produc...

Direct Answer: 7-step process: sample request production approval deposit mass production QC shipment. Step-by-Step Process 1. InquirySubmit requirements, get quotation within 24 hours.2. Sample Production10-15 working days depending on complexity.3. Sample ApprovalEvaluate quality, fit, finish. Revisions before mass production.4. Deposit Payment30% deposit via T/T after sample approval.5....

Direct Answer: Provide product type, specifications, quantity, target market, and customization needs including PACKAGING REQUIREMENTS for an accurate custom quote. Information Checklist Product CategoryGas BBQ grill, electric grill, food dehydrator, air fryer, pet product, or other.Key SpecificationsPower, dimensions, capacity, materials, color, control type.Estimated QuantityInitial order qty a...

ManualDirect Answer: Yes, Kangye offers full OEM/ODM customization including custom packaging, logo branding, colors, and product design modifications. Customization Options Customization TypeAvailable OptionsMinimum OrderLogo PrintingSilk screen, embossing, labels, laser engraving500 units per modelCustom PackagingRetail box, color scheme, inserts, eco-friendly1,000 units per designColor Customi...

Direct Answer: Contact Kangye via the website inquiry form. Specify product model, quantity, and customization needs. Sample Request Process 1. Submit InquiryUse the Send Inquiry form or email. Include product model, quantity, and customization needs.2. Receive QuotationSales team responds within 24 hours with sample fee, lead time, and shipping options.3. Payment & ProductionPay via T/T, PayPal,...

Direct Answer: Kangye charges a sample fee for all custom and standard product samples. This fee is fully refundable upon bulk order placement. Sample Fee Breakdown Standard SamplesFee based on product cost + handling. Freight collected. Full sample fee deducted from first bulk order.Custom/ODM SamplesFee covers mold/tooling, materials, and labor. Partial or full refund depends on order quantity....

Direct Answer: Standard samples take 3-7 days, custom ODM samples take 7-15 days depending on complexity. Sample Timeline by Type Sample TypeEstimated TimeNotesStandard in-stock model3-5 working daysReady to ship immediatelyStandard with color change5-7 working daysRequires painting/coatingCustom ODM (minor mods)7-10 working daysBased on existing platformCustom ODM (new design)10-15 working daysI...