Direct Answer: Yes. Kangye provides OEM clients with a 1-year warranty on production units, ongoing spare-parts supply and dedicated after-sales technical support. Within the warranty period, non-conforming parts are replaced or repaired at Kangye's discretion, and commonly used spare parts remain available for after-sales maintenance. OEM partners also receive direct technical support from Kang...

Direct Answer: Yes. Kangye supports drop shipping and DTC fulfillment for e-commerce appliance brands. Orders can ship under your brand with custom blank or printed packaging, destination-market labels and multi-language manuals, using FCL sea freight, LCL consolidation, air freight or courier for direct-to-consumer delivery. Compact dual-voltage models such as the KYS-960 vacuum sealer (393 x 1...

Direct Answer: Yes, Kangye welcomes inspections by SGS, TUV, Intertek, or your designated agency at your cost. Inspection Options TypeWhat Is CheckedTimingDuring Production (DUPRO)Materials, workmanship, assembly50-70% completePre-Shipment (PSI)Quantity, function, appearance, packaging95-100% completeContainer Loading (CLS)Loading supervisionDuring loadingFactory AuditCapacity, QC system, complia...

Direct Answer: Export-grade packaging: retail/gift boxes in master cartons. Custom packaging available. Packaging Standards Retail/Gift BoxIndividual box with foam inserts. Custom printing with brand logo available.Master CartonCorrugated carton containing 1-4 retail boxes. Labeled with product info and handling marks.Custom OptionsCustom retail box, eco-friendly materials, UPC barcodes, multilin...

Direct Answer: T/T bank transfer (standard), L/C at sight (large orders), PayPal (samples). 30% deposit, 70% before shipment. Payment Terms Summary MethodAvailable ForTermsT/T (Bank Transfer)All orders30% deposit, 70% before shipmentL/C at SightOrders over $50,000Irrevocable L/C from major bank Payment Process Process: After order confirmation, Kangye issues a proforma invoice. 30% deposit secure...

Direct Answer: Kangye supports FOB (Shenzhen/Guangzhou), EXW, CIF, and DDP. Sea, air, and express shipping available. Trade Term Options Trade TermBest ForResponsibilityFOB Shenzhen/GuangzhouMost common, 1x40HQ+Kangye delivers to portEXW (Ex Works)Buyers with own forwarderBuyer arranges all transportCIFNew importersKangye handles shipping + insuranceDDP (Door-to-Door)E-commerce brandsKangye handl...

Direct Answer: Standard production takes 35-45 days after deposit. Custom orders 45-60 days. Lead Time by Order Type Order TypeLead TimeNotesStandard (in-stock materials)35-40 daysExisting production lineStandard with customization40-45 daysCustom packaging/logo setupCustom ODM (new tooling)45-60 daysMold making and testingRe-order (same spec)30-35 daysTooling already ready Seasonal Planning Sea...

Direct Answer: Standard MOQ is 1x40HQ container per model. Flexible trial order options available for new partnerships. MOQ by Product Category CategoryStandard MOQ (40HQ)Trial MOQFood Dehydrators (compact)1,000-2,500 units500 unitsGas BBQ Grills300-800 units100-200 unitsElectric Grills500-1,500 units300 unitsAir Fryers1,000-2,000 units500 unitsPet Products1,000-3,000 units500 units New Partnersh...